Contact Us
B-Share Financial Quotes Official Contact Channels
Domain: https://www.bguhq.cn
I. Online Inquiry Channels
Online Customer Service Window
Floating consultation entry on the right side of the website
Service hours: Workdays 09:00–22:00; Weekends/Holidays 10:00–18:00
For basic issues such as website functions, column content, information updates, and page errors.
WhatsApp Official Consultation Channel
Add customer service via the consultation entry on the homepage to receive complete B-share quote reports, column news pushes, and investment guide materials.
Official Email (by Business Line)
General inquiries, content corrections: service@bguhq.cn
Financial author submissions, column applications: contribute@bguhq.cn
Commercial advertising, brand cooperation, corporate reporting: business@bguhq.cn
Infringement reports, false information complaints: report@bguhq.cn
Privacy information inquiries, data deletion requests: privacy@bguhq.cn
II. Business Coordination Instructions
Author/Analyst Contributions and Submissions
Welcome B-share industry researchers, experienced traders, and financial creators to submit stock reviews, industry analyses, and practical insights. High-quality content can open exclusive columns. Please send submissions with articles and personal introductions to the submission email.
Corporate Publicity and Business Cooperation
Supporting special reports on B-share listed companies, industry sector columns, and brand information placement. Send cooperation needs and proposals to the business email; a dedicated contact will respond within 3 working days.
Infringement and Violation Content Reports
If the platform has content involving reprint infringement, false stock interpretations, or illegal marketing, send page links and screenshots as evidence to the report email. Verification and processing will be completed within 24 hours with feedback.
Privacy-Related Matters
If you need to retrieve personal browsing information retained by the platform, apply for deletion of personal data, or cancel consultation records, send a verified application to the privacy dedicated email for processing.
III. Service Response Times
General user inquiries, page errors: email reply within 12 hours.
Submission, business cooperation discussions: contact within 3 working days.
Emergency reports of infringement, false information: emails received 7×24; priority processing on workdays.
Important Anti-Fraud Reminder
Platform customer service only answers questions about website usage and content; they never provide individual stock buy/sell guidance, market predictions, insider stock tips, or paid trade recommendations.
Anyone contacting you privately via WeChat or phone under the name "B-Share Financial Quotes" to charge for stock recommendations or sell internal reports is impersonating and committing fraud.
If you encounter someone impersonating our customer service to charge and induce investment, please save chat evidence and send it to report@bguhq.cn for reporting.
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